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Xerox praised for customer service standards

CRM Online could be one among the programmes used by businesses looking to enhance customer relations following recent news about Xerox.

The global management company has been positioned in the JD Power and Associates Certified Technology Service & Support (CTSS) Hall of Fame because of the high standard of service provided to customers and clients.

As one of the industry’s most esteemed acceptance, the JD Power and Associates CTSS programme has honored certification to Xerox for five consecutive years.

Bill Steenburgh, senior vice president of Xerox Services, says that the recognition has come as a evidence for the organization was meeting and fulfilling all the needs of customers.

“We strive to exceed expectations and this honour validates the impressive commitment of our people,” he added.

Using CRM Online, businesses are able to grow the productivity of employees with the usage of a popular interface which is both personal and natural.

Additionally, CRM Online lets companies to generate company connections across its activities and discrete units.

Source: outsourceryADNFCR-1370-ID-800780799-ADNFCR

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